“…Let me show you the difference between making decisions using gut feeling and insight. Gary Klein, who has done a great deal of research on decision-making, said: “Intuition is the use of patterns you have already learned, whereas insight is the discovery of new patterns.”...

“…Depending on whether you’re a CEO at the top of the food chain, a manager in the middle, or a new supervisor, the decisions you have to make will be different in scope and consequences. But regardless of where you are in the hierarchy, you...

“Knowing and owning your place and building your team set you up for success. Nonetheless, nothing will work unless you communicate effectively with key stakeholders. You won’t benefit from knowing and owning your place without communicating confidently and articulately. And you can’t build your team...